Project Delivery
Project Engineer / Customer Service
负责客户项目的进度跟踪、异常协调与报告交付，做客户与实验室之间的那根线。要求：沟…
Job description
Responsible for tracking client project progress, coordinating exceptions and delivering reports — being the connecting line between clients and the laboratory. Requirements: strong communication skills; order-following experience at testing bodies preferred.
Job responsibilities
- Take customer orders, confirming test items, standard basis, sample quantities and deadlines
- Track project progress, coordinate laboratory scheduling and priorities, and inform customers of anomalies immediately
- Review test records and report drafts, confirming data matches conclusions before delivery
- Maintain customer communication records and project files, serving as the thread between customers and the laboratory
- Participate in preparing quotations and technical plans
Requirements
- Associate degree or above; science or engineering preferred
- Strong communication; able to balance customer urgency and laboratory scheduling
- Detail-oriented; never treats "I assumed" as a conclusion
- Experience in order follow-up or project coordination at a testing organization preferred
Preferred qualifications
- Recognize common standard numbers and know roughly which items apply to which product types
- Experience using ERP or LIMS systems
- Able to read technical documents in English
What we offer
- Hands-on real projects; work on customer cases from day one, not odd jobs
- Open access to equipment and training resources, with someone to guide you through standard updates
- Assignment at either site based on proximity, with commuting subsidies for Shenzhen and Dongguan
- Dual-track career growth in technical and management roles, not based on seniority alone
Open Roles
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