Laboratory Impartiality Statement

1Impartiality Position

To uphold the impartiality and honesty of the testing activities of the laboratory of Shenzhen TMC Testing Technology Service Co., Ltd., and to maintain the independence of testing activities, this laboratory makes the following statement to all sectors of society and clients:

• a.Comply with national laws, regulations and accreditation body requirements; provide impartial testing services to clients; fulfill legal obligations and bear legal responsibility;
• b.Establish good professional conduct; maintain and improve accredited testing capabilities and an effective quality management system;
• c.Adhere to the principles of open, fair and non-discriminatory service;
• d.Safeguard clients' rights and protect clients' ownership and patent rights from infringement;
• e.Maintain independent testing and independent judgment; testing activities are free from improper influence by any party;
• f.Accept no investments, sponsorships or interest agency activities that compromise testing impartiality, and refrain from involvement in market competition and conflicts of interest between clients. This statement demonstrates the impartial position of the laboratory of Shenzhen TMC Testing Technology Service Co., Ltd.; all employees are expected to strictly observe it, and all sectors of society are welcome to supervise and correct our conduct.

2Commitment to the policy of ensuring impartiality, honesty and independence

• a.Conduct testing and experiments in accordance with the law; commit to fulfilling legal obligations and bearing civil liability owed to clients;
• b.Organizationally ensure that leaders in charge of R&D, production, operations and other work with potential conflicts of interest in testing do not directly supervise testing work; testing personnel must not participate in the company's R&D, operations, production, sales, technical consulting or other activities with interests related to testing; company personnel and departments with conflicts of interest in testing must not participate in the technical center's testing activities;
• c.When testing work conflicts with other work, the principle of giving priority to testing work shall be followed to avoid creating psychological pressure on employees;
• d.No public evaluation of tested items or results; protect client privacy and confidentiality;
• e.This laboratory commits that all issued test reports and results shall bear the signatures of the tester, reviewer and approver; no individual may disclose test results to any individual or organization without authorization;
• f.Do not obstruct client complaints related to testing; commit to providing a reasonable response to every complaint within the agreed time;
• g.This laboratory requires all employees to strictly observe and conscientiously and punctually fulfill all agreements or contracts signed with clients, committing never to harm clients' economic interests;
• h.Testing personnel's conduct and quality performance are incorporated into employee evaluations; those violating laboratory code of conduct will, depending on the circumstances and consequences, receive criticism, warnings or administrative penalties; those violating the law will be held legally accountable in accordance with the law.

3This Laboratory Commits To

Top management and all employees shall be loyal to the laboratory's impartiality and honesty, always implementing the quality policy and commitments in their actions.

4This Laboratory Faithfully Safeguards Clients' Rights and Interests; Clients May Make the Following Requests Regarding Our Services

• a.The right to make demands of this laboratory's testing services that meet your own requirements;
• b.The right to demand protection of confidential information and ownership regarding testing services;
• c.The right to be fully informed of the details of the testing services provided;
• d.The right to question and inquire about the test data and results provided;
• e.The right to supervise and verify this laboratory's testing, provided that other clients' confidentiality is not compromised and safety is ensured;
• f.Ownership of the tested items, objects, their technologies and patents, and the test results issued by this laboratory;
• g.The right to veto test service results provided externally without accreditation.

5Commitment to the Protection of Client Confidential Information and Ownership

Protecting clients' confidential information is an important business ethics norm. This laboratory commits to protecting clients' confidential information and ownership. All documents related to testing provided by clients — testing methods, technical requirements, drawings, process documents, manuals, commission contracts or agreements — as well as tested items and test results are confidential; designated personnel of this laboratory register, keep and safeguard them one by one. When using externally provided testing services, client-related materials shall also be kept confidential.

6This Laboratory's Commitment to Accreditation Bodies

• a.Comply with the policies and requirements of accreditation bodies;
• b.Maintain accredited testing technical capabilities;
• c.Actively participate in proficiency testing activities organized by accreditation bodies;
• d.Correctly use accreditation marks;
• e.Promptly report changes in the testing quality management system;
• f.Pay accreditation fees on time and in full.

7This Laboratory's Employee Code of Conduct

• a.Conscientiously study and implement national laws, regulations and rules concerning testing activities;
• b.Consciously implement relevant management system policies, fulfill respective duties, and maintain and improve the management system;
• c.Maintain a diligent, responsible and punctual working style;
• d.Strive to contribute to achieving the quality policy and objectives of the quality management system;
• e.Adhere to the purpose of serving clients enthusiastically;
• f.Strictly guard testing secrets; be honest and upright;
• g.Study technology diligently and improve testing quality;
• h.Do your own job well, uniting and helping each other;
• i.Safeguard client interests and improve service efficiency;
• j.Do not get involved in clients' market competition and conflicts of interest;
• k.Do not publish or disclose test results and related information in a personal capacity;
• l.Do not engage in activities that harm this laboratory's reputation and interests;
• m.Resist all administrative interference and pressure that deviates from the quality policy.