The Shenzhen Bao'an base focuses on safety, EMC, RF wireless and chemistry; the Dongguan Tangxia base focuses on environmental reliability, performance & materials, failure analysis and VOC. If unsure, just ask your contact — we'll help you pick the nearest and fastest based on project type and scheduling.
Process, Timeline & Sample Submission
With two bases in Shenzhen and Dongguan, which one should I send samples to?
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We already have a regular partner laboratory — why choose you?
We're not asking you to replace your existing supplier — we want to be your second supplier. When they can't fit your deadline or can't do certain items, you have an emergency option. The first order can start with a small project — expand once you find us reliable.
Will testing timelines delay our mass production milestones?
Let's work backward together. Tell me your report date and count back: report preparation N days, testing itself N days, sample receipt confirmation 1 day — that determines the latest day samples must reach us. I'll send written confirmation of that date, and both sides will track it together.
The budget hasn't been approved yet — can you give a quotation first?
No problem. I'll compile the plan, quotation and justification into a document you can hand directly to leadership, clearly stating the risks of not doing this testing (customer rejection, rework, line stoppage). It'll be easier for leadership to approve; once approved, we can start anytime.
Can we visit your laboratory first?
Welcome — that's the best signal. Both the Shenzhen Bao'an and Dongguan Tangxia sites can be arranged. Before coming, tell us which items you care most about, and I'll have the corresponding engineers on-site — seeing equipment, calibration records and discussing technical plans directly works better than over the phone.
How long does a project take to produce a report?
Standard projects 3~5 business days, full EMC suite 5~8 business days, battery projects with abuse testing 15~25 business days. Within 1 business day of submitting your request, you'll receive a clear plan, timeline and quotation. Rush projects can apply for priority insertion, with reports ready in as fast as 48 hours.
Still have unresolved questions?
Technical consultants answer directly, with no relaying through layers. A specific plan within 1 business day.
